Why many use DWA?
DWA is the ultimate wingman for your business growth.
We believe that numbers speak for themselves.
- Money we helped our clients save on operation costs
- $34,448
- Increase in retention rate
- 28% - 46%
- Decrease in onboarding circle
- 22%
- Increase in customer engagement
- 23%
- Time saved for each business per week
- 8 - 13 Hours
- Increase in order rate
- 27%
Transparent pricing. No hidden costs.
Get started for free. No credit card is required.
Starter
All the essentials to automate most repetitive tasks.
- Basic reporting
- One admin user
- CSV data import
Business
For teams that need more control and advanced collaboration across departments.
- Advanced reporting
- Big data storage capacity
- Multiple admin access
- 3rd-party integrations
Growth
For established businesses looking to grow and scale to the next level.
- Unlimited messages
- Advanced features
- Enhanced data storage capacity
- Dedicated account manager
Enterprise
For organizations with big market adoption, teams, and advanced services and systems.
- Access to developers
- Around-the-clock support
- 99.99% uptime guaranteed
- Enterprise-grade security
Feature comparison
Starter
All the essentials to automate most repetitive tasks.
Productivity
- Price
- RM 109 / month
- Admin users
- 1
- Contacts
- 1200Add on:RM 34.99 / 50 contacts
- Storage
- 5 GBAdd on:N/A
- Database records
- 1600
- Commands per app
- Up to 5 commands
- Apps
- Choose up to 2 Templates
- Messages
- Unlimited
- Reporting
- Text Based
Functionality
- Self-hosting database
- Yes
- Authentication and security
- Yes
- Omnichannel functionality
- Yes
- Scheduler
- Yes
- Human handover
- Yes
- Asset encryption
- Yes
- Personalized onboarding
- No
- Chat support
- No
- Customized chat flow
- No
- 3rd party integration / API
- No
- PDF Generation
- No
- Success manager
- No
Business
For teams that need more control and advanced collaboration across departments.
Productivity
- Price
- RM 385 / month
- Admin users
- 6
- Contacts
- 5000Add on:RM 29.99 / 50 contacts
- Storage
- 15 GBAdd on:N/A
- Database records
- 5000
- Commands per app
- Up to 8 commands
- Apps
- 3 Custom Apps
- Messages
- Unlimited
- Reporting
- Custom PDF
Functionality
- Self-hosting database
- Yes
- Authentication and security
- Yes
- Omnichannel functionality
- Yes
- Scheduler
- Yes
- Human handover
- Yes
- Asset encryption
- Yes
- Personalized onboarding
- Yes
- Chat support
- Yes
- Customized chat flow
- Yes
- 3rd party integration / API
- Yes
- PDF Generation
- Yes
- Success manager
- No
Growth
For established businesses looking to grow and scale to the next level.
Productivity
- Price
- RM 1,030 / month
- Admin users
- 30
- Contacts
- 20000Add on:RM 24.99 / 50 contacts
- Storage
- 50 GB / MonthAdd on:RM 5/10 GB
- Database records
- 40000
- Commands per app
- Up to 10 commands
- Apps
- 5 Custom Apps
- Messages
- Unlimited
- Reporting
- Custom PDF
Functionality
- Self-hosting database
- Yes
- Authentication and security
- Yes
- Omnichannel functionality
- Yes
- Scheduler
- Yes
- Human handover
- Yes
- Asset encryption
- Yes
- Personalized onboarding
- Yes
- Chat support
- Yes
- Customized chat flow
- Yes
- 3rd party integration / API
- Yes
- PDF Generation
- Yes
- Success manager
- Yes
Enterprise
For organizations with big market adoption, teams, and advanced services and systems.
Productivity
- Price
- Custom
- Admin users
- Custom
- Contacts
- Custom
- Storage
- Custom
- Database records
- Custom
- Commands per app
- Custom
- Apps
- Custom
- Messages
- Unlimited
- Reporting
- Custom PDF
Functionality
- Self-hosting database
- Yes
- Authentication and security
- Yes
- Omnichannel functionality
- Yes
- Scheduler
- Yes
- Human handover
- Yes
- Asset encryption
- Yes
- Personalized onboarding
- Yes
- Chat support
- Yes
- Customized chat flow
- Yes
- 3rd party integration / API
- Yes
- PDF Generation
- Yes
- Success manager
- Yes
Feature comparison
Productivity
| Feature | Starter tier | Business tier | Growth tier | Enterprise tier |
|---|---|---|---|---|
| Price | RM 109 / month | RM 385 / month | RM 1,030 / month | Custom |
| Admin users | 1 | 6 | 30 | Custom |
| Contacts | 1200Add on:RM 34.99 / 50 contacts | 5000Add on:RM 29.99 / 50 contacts | 20000Add on:RM 24.99 / 50 contacts | Custom |
| Storage | 5 GBAdd on:N/A | 15 GBAdd on:N/A | 50 GB / MonthAdd on:RM 5/10 GB | Custom |
| Database records | 1600 | 5000 | 40000 | Custom |
| Commands per app | Up to 5 commands | Up to 8 commands | Up to 10 commands | Custom |
| Apps | Choose up to 2 Templates | 3 Custom Apps | 5 Custom Apps | Custom |
| Messages | Unlimited | Unlimited | Unlimited | Unlimited |
| Reporting | Text Based | Custom PDF | Custom PDF | Custom PDF |
Functionality
| Feature | Starter tier | Business tier | Growth tier | Enterprise tier |
|---|---|---|---|---|
| Self-hosting database | Yes | Yes | Yes | Yes |
| Authentication and security | Yes | Yes | Yes | Yes |
| Omnichannel functionality | Yes | Yes | Yes | Yes |
| Scheduler | Yes | Yes | Yes | Yes |
| Human handover | Yes | Yes | Yes | Yes |
| Asset encryption | Yes | Yes | Yes | Yes |
| Personalized onboarding | No | Yes | Yes | Yes |
| Chat support | No | Yes | Yes | Yes |
| Customized chat flow | No | Yes | Yes | Yes |
| 3rd party integration / API | No | Yes | Yes | Yes |
| PDF Generation | No | Yes | Yes | Yes |
| Success manager | No | No | Yes | Yes |
Frequently asked questions
Trusted by the best
“DWA is an indispensable tool for me that I rely on almost every day. A must-have tool in my arsenal for increasing sales.”
“DWA team really took the time to truly understand our business and developed personalized workflow that saved us time and provided us with invaluable insights and data that helped us better understand our customers and their behavior.”
“Without DWA, we’ll be in big trouble as we always have difficulty handling large numbers of requests from customers that wish to make their booking orders, especially during holiday seasons. We’re having a much better time now handling customers’ requests with DWA.”
“DWA has significantly reduced the physical queue times of our customers, making the process of joining our membership much smoother. The team is continuously improving, and it would be a missed opportunity if DWA were no longer available to help us solve our problems.”
“Before using DWA, I occasionally overlooked client messages, leading to some dissatisfaction. Now with the implementation of DWA, I no longer need to constantly be on my phone answering those messages when I’m too busy because DWA ensures all inquiries are handled perfectly.”
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