Digital Workspace Assistant - Food and Beverages Automation

Making sure your restaurant delivers on customer cravings - Fast service. Accurate orders. Long relations.

DWA automates all of your customer interactions across social channels to help you retain customers and boost sales on autopilot.

Trusted by the best brands

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The Future of Food and Beverages Automation

"Customer retention and loyalty are at the core of any service-based business. Based on Gartner Predict survey: 85% of enterprise-customer relationships won't require humans. 89% prefer text to engage with businesses, and 64% have a positive impression and loyalty boost when using automated chats."

Source - QSMagazine

Our Food and Beverage Solutions

The Problem

Inefficient Customer Experience

  • Slow and delayed interactions with customers.
  • Manual promotion blasting at set intervals is inefficient and time-consuming.
  • Customers may find it hard to see the menu or offers sometimes easily.
  • Confusing promotion redemption processes which reduce loyalty.
  • Long queues which most customers dislikes thereby losing many potential customers.
  • Booking requests may go unnoticed by staff.

The Solution

Gratifying Customer Experience

  • Seamless 24/7 interactions with 0 downtime nor staff attendance.
  • Hassle-free operation with automated promotions scheduling.
  • 24/7 easy access to menu & prices and many more on auto pilot with DWA.
  • Boost customer loyalty and drive sales with DWA's one-tap promotional offer.
  • Don't lose customers with DWA's push notifications & reminders when it is their turn.
  • Boost efficiency with DWA’s instant push notifications & reminders to staff when bookings are made.

The Problem

Daunting Systems

  • Multiple sources to store customer's data.
  • Many systems to cover orders, booking, customer reviews, membership, and more.
  • Customer's hesitancy in installing additional applications for FnBs software.
  • Risk of losing customer data via pen & paper book-keeping.
  • Difficulty integrating different systems for inventory and stock management.
  • Impersonalized recommendations or promotions due to lack of customer data.

The Solution

Easy and Centralized System

  • One system to store all of your data with top-tier security and storage capacity.
  • Easy-to-use customizable system that can cater to any situation or needs.
  • Reach all of your customers on their favorite chat platforms without downloading any app and boost engagement.
  • With DWA, cut down hours of manual work and easily onboard customers automatically with unbreached security.
  • Instant access to inventory and stock management with DWA via chat.
  • DWA helps consolidate each customer's record in one place allowing you better retargeting.

Boost reviews & reputation with DWA. Deliver flawless service & exceptional customer experience.

Improve brand awareness

Increase customer engagement

Optimize order fulfillment

Boost customer satisfaction

Save time and money

Better cross-sells and promotions

Expand customer base

Serve 24/7

Level up your business growth and customer loyalty in days not months with DWA

Book a DemoSee more of DWA's abilities